@DoctorJones Post on TwitterHawk from @mjkeliher – [link to post]

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Let’s just say that the main gripe / suggestion that you are all hinting towards is extremely close to the direction that we will be heading in.

More details will be released over the coming days via our main site, and via our twitter account (@twithawk).

All the best,

Chris – TwitterHawk

I agree w/ @mjkeliher on TwitterHawk – [link to post] – Technology is great for monitoring, but keep the conversations human.

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Cheers for the quick response. At the moment no, there isn’t the ability to just grab a list of replies that match your search and send you a report, this is though something we are looking into.

3) Again, I just want to point out that this tool finds people that you normally probably wouldn’t have found on your own, and starts the interaction, it is then up to you to make a relationship out of it.

In the end, like anything and everyone, we can’t make everybody happy! Such is life.

We respect that the tool isn’t quite right for you yet, but with the future changes who knows, perhaps some day it will be

1) That’s good to hear; it’s good to know, as I expect you did, that you acknowledge this tool is just the beginning. Does your tool allow for some way to find these relevant Twitter mentions and not respond automatically — instead listing the results to later be acted on only by a human?

If not, there are other tools that allow for basically the same function, without the potential trouble that could be caused from being perceived as a spammer.

2) Yes, but are messages, even those in the proper reply format, displayed in my “replies” tab if they’re from someone who I’m not following? If so, that’s a change I was unaware of.

3) That’s a good point, and having up to five different responses to be chosen from is a great function. But the second half of your point sorta proves mine: If you’re using Twitter anyway, why would you risk being seen as a Twitter abuser? Have you seen the number of people complaining about automatically generated “thanks for following me”-type messages?

4) That’s good to know. Thanks for pointing that out.

I’m glad you’ve clarified what you did, but I think #3 above alone is enough to keep me from recommending this tool to anyone for now.

1. The tool is only there to start the interaction, it is up to the user to create a proper relationship, we find them, you interact with them.

2. Users dont need to stumble on @replies, they are listed when they view their reply list.

3. Messages sent out are rotated through (currently) up to 5 different responses setup by the user to keep things fresh. And if the send is using twitter anyway, the list of recent tweets will very well disguise any other automated replies. (see our own account for verification of this).

4. If the sender does indeed only have automated responses in their recently sent list, they are probably just using the tool for SPAM, and so will be deactivated upon investigation

So again, thanks for your comments but we’d just like to re-affirm that we only start the interaction based on what you are looking for, it is up to the users to make a lasting relationship.